FAQs

A pension Fund is governed by its Rules and the Pensions and Provident Funds Act (Chapter 24:09), as amended.

Contact the Fund’s Principal Officer or the Fund administrator.

Pension claims are settled using the prevailing currency. With effect from 1 February 2019 , all US balances were converted to ZW$ contributions through legislation. With effect from 27 November 2020, pension funds were allowed to contribute in foreign currency and also pay corresponding claims in foreign currency.

No, pension is set up to provide retirement income or to cushion beneficiaries in the event of death of their breadwinner. The only way in which members can partially access their pension before retirement is through a pension backed mortgage scheme, if the Pension Fund has a scheme in place.

Visit the former employer for assistance and also call or visit our offices so that we can check the late member’s records